Questions, answered.
The things players ask us most. If yours isn't here, the team is a message away.
How do I book a ground?+
Browse available grounds on the home screen, select your preferred ground, choose your date and time slot, and complete the payment. You will receive a confirmation notification and email once your booking is confirmed.
Can I cancel my booking?+
Yes, you can cancel your booking up to 24 hours before your scheduled time. Go to "My Bookings", select the booking you want to cancel, and tap on "Cancel Booking". Refunds are processed according to our cancellation policy.
How do payments work?+
We accept multiple payment methods including credit/debit cards, UPI, and digital wallets. All payments are secure and encrypted. You can save your payment methods in your profile for faster checkout.
What if the ground is not as described?+
If you find that the ground differs significantly from its description, please take photos and contact our support team immediately. We take quality issues seriously and will help resolve any discrepancies.
How do I report an issue with my booking?+
To report an issue, go to "My Bookings", select the booking in question, and tap on "Report Issue". Describe your problem and attach any relevant photos. Our support team will respond within 24 hours.
Still stuck? Talk to our team — we reply within 24 hours.